Customer Service...

Do you have a negative customer service experience? How about a positive experience? You walk up to a service counter with an expectation that will either be met, not be met or will exceed what you were hoping for. You call a phone company or work on your computer, need your car serviced and you are NOT treated in the manner you were hoping - it can create frustration, anxiety or even anger.

How can you ensure that you receive the best customer service experience live or over the phone? Make sure you are clear with your expectations, communicate every detail that you are looking for, provide feedback and let your representative know how they are doing. Stay calm, be positive and cheerful, you are likely to benefit more from being in a good place mentally then approaching with anger and on the defense. Remember that customer experience is a two way street so as much as you expect from others, remember to provide in return.

You will receive GOOD customer service today from your puppy...